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Terms of Service

Last updated: March 2026

1. THESE TERMS

1.1 What these terms cover

These are the terms and conditions on which we supply goods to you, whether these are physical goods, services or digital content.

1.2 Why you should read them

Please read these terms carefully before submitting your order to us. These terms explain who we are, how we supply goods to you, how the contract may be changed or ended, what to do if there is a problem and other important information.

 

If you believe there is a mistake in these terms or require any clarification, please contact us before placing your order.

2. INFORMATION ABOUT US AND HOW TO CONTACT US

2.1 Who we are

We are Savantini Limited, trading as StressNoMore, a company registered in England and Wales.

 

Company number: 07383612

 

Registered office:
Savantini House
Foster Street
Stoneferry Road
Hull
East Yorkshire
England
HU8 8BT

 

VAT number: GB 113 1731 62

2.2 How to contact us

You can contact us using the methods provided on our Contact Us page or by email at: sales@stressnomore.co.uk

2.3 How we may contact you

If we need to contact you, we will do so by telephone, SMS, email or by writing to the postal address provided during your order.

3. OUR CONTRACT WITH YOU

3.1 How we accept your order

Our acceptance of your order takes place when we email you confirming that your order has been accepted. At that point a contract will exist between you and us.

3.2 If we cannot accept your order

If we cannot accept your order we will notify you and will not charge you for the goods. This may occur if:

  • The goods are out of stock
  • We identify a pricing or description error
  • Delivery restrictions apply
  • Payment authorisation fails
  • There are unexpected supply limitations

3.3 Your order number

We will assign an order number to your order and include it in your order confirmation email.

4. OUR GOODS

4.1 Product images

Images of goods on our website are for illustrative purposes only. Colours and appearance may vary depending on device display settings.

4.2 Packaging

Packaging may vary from that shown on the website due to supplier or manufacturing changes.

5. YOUR RIGHTS TO MAKE CHANGES

If you wish to change your order please contact us as soon as possible. If a change is possible we will inform you of:

  • Any price adjustments
  • Delivery changes
  • Any other relevant impacts

You will then be asked to confirm whether you wish to proceed.

6. OUR RIGHTS TO MAKE CHANGES

We may make minor changes to goods:

  • To comply with legal or regulatory requirements
  • To implement minor improvements or safety updates

These changes will not materially affect the quality or function of the goods.

7. PROVIDING THE GOODS

7.1 Delivery costs

Delivery costs will be displayed during checkout.

7.2 Delivery timeframe

Goods will be delivered as soon as reasonably possible and no later than 30 days after order acceptance unless otherwise agreed.

7.3 Delivery delays

Once goods have been handed to the delivery provider, delays are outside our direct control. We will assist where possible but the carrier may need to be contacted directly.

7.4 Delivery responsibility

Goods become your responsibility once delivered to your nominated address.

7.5 Ownership of goods

Ownership of the goods passes to you once we have received payment in full.

8. YOUR RIGHTS TO END THE CONTRACT

8.1 Faulty or misdescribed goods

If goods are faulty, damaged or not as described you may be entitled to a repair, replacement or refund under the Consumer Rights Act 2015.

8.2 Ending due to our actions

You may end the contract immediately if:

  • We change these terms and you do not agree
  • There is a significant delay
  • We make a pricing or description error
  • We suspend supply for an unreasonable period

8.3 Cooling-off period

Under the Consumer Contracts Regulations 2013, you have 30 days from receipt of goods to cancel your order for most products.

8.4 Exceptions

You do not have the right to cancel goods which:

  • Are sealed for hygiene reasons once opened
  • Become inseparably mixed with other goods

9. HOW TO END THE CONTRACT

9.1 Contact us

To cancel your order contact us via the Contact Us page or email.

9.2 Returning goods

If goods have been dispatched you must return them within 14 days of notifying us of cancellation.

9.3 Return costs

We will pay return costs if:

  • The goods are faulty
  • Cancellation is due to our error

Otherwise return costs may be your responsibility.

9.4 Refund method

Refunds will normally be made using the original payment method unless otherwise agreed. Refunds may alternatively be offered as store credit if you choose this option.

9.5 Refund timing

Refunds will be issued within 14 days of:

  • Receiving returned goods, or
  • Receiving proof that goods have been returned

10. OUR RIGHTS TO END THE CONTRACT

We may end the contract if:

  • Payment is not made
  • Required delivery information is not provided
  • Delivery cannot be completed due to your actions

Where applicable we may deduct reasonable administrative costs.

11. IF THERE IS A PROBLEM WITH THE GOODS

We are legally required to provide goods that are:

  • Of satisfactory quality
  • Fit for purpose
  • As described

Your statutory rights under the Consumer Rights Act 2015 are not affected by these terms.

12. PRICE AND PAYMENT

12.1 Prices

All prices include VAT unless stated otherwise.

12.2 Payment methods

We accept payment via:

  • Visa
  • Visa Debit
  • Mastercard
  • Maestro
  • American Express
  • PayPal
  • Other payment providers shown at checkout

Payment must be received before goods are dispatched.

13. OUR RESPONSIBILITY FOR LOSS OR DAMAGE

We are responsible for loss or damage that is a foreseeable result of our breach of these terms or failure to use reasonable care and skill. We are not responsible for:

  • Business losses
  • Loss of profit
  • Loss of business opportunity

as our goods are supplied for personal consumer use only.

14. HOW WE USE YOUR PERSONAL INFORMATION

We will process personal data in accordance with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)

Your personal information will be used to:

  • Process orders
  • Deliver goods
  • Process payments
  • Provide customer support
  • Send marketing communications where permitted

You may withdraw marketing consent at any time. Full details are available in our Privacy Policy.

15. MOBILE MESSAGING (SMS) TERMS

By providing your mobile number and opting in, you agree to receive SMS messages from Kegel8. These may include:

  • Order updates
  • Delivery notifications
  • Customer service messages
  • Promotional offers
  • Cart reminders
  • Marketing messages

Consent to receive SMS marketing is not a condition of purchase. Message frequency varies.

Charges

Kegel8 does not charge for SMS messages, however standard message and data rates may apply from your mobile provider.

Opting out

You can unsubscribe at any time by emailing sales@stressnomore.co.uk.

Number changes

If you change your mobile number you must unsubscribe from the service before transferring the number.

Liability

We are not responsible for delayed or undelivered messages due to mobile network issues.

 

Your personal data in connection with SMS services will be processed according to our Privacy Policy.

16. WEBSITE USE

You agree not to misuse this website. You must not:

  • Attempt unauthorised access to systems
  • Transmit viruses or malicious code
  • Interfere with website functionality

17. HEALTH AND WELLBEING DISCLAIMER

Information provided on our website or by our customer support team is for general information purposes only.

 

It should not be used as a substitute for professional medical advice.

 

Always consult a qualified healthcare professional regarding medical conditions.

18. DISCOUNTS AND PROMOTIONS

Promotional offers:

  • Are valid only for the dates stated
  • May have minimum spend requirements
  • Cannot normally be combined
  • Apply only to qualifying products

Unless stated otherwise, only one promotion may be applied per order.

19. PRIVACY POLICY

Our Privacy Policy explains how we collect and use personal data.

 

You can view it here: Privacy Policy

20. OTHER IMPORTANT TERMS

Transfer of rights

We may transfer our rights under these terms to another organisation.

Third party rights

No third party has the right to enforce these terms.

Severability

If any part of these terms is found to be invalid, the remaining provisions remain in effect.

Governing law

These terms are governed by the laws of England and Wales.

 

Legal proceedings may be brought in the courts of England and Wales.