Royal Mail 24 - 95% arrive next day (Including Saturday)
DPD - Next day guaranteed (order before 3.45pm on weekdays)
Same Day Dispatch
Order before 3:45pm Monday to Friday and your order will be dispatched the very same day.
As some of our products are of an intimate nature. Rest assured that no one, other than you, will know what is contained in your delivery. We use plain brown, unbranded, boxes. Keeping the contents secure and private.
If you're not 100% happy with your purchase you can return it within 30 days of delivery. If the item is faulty/damaged, you'll receive a FULL refund; however, if the item is unsuitable or you have changed your mind, a small postage charge of £2 will be deducted. Please ensure unwanted items are unopened and everything is in a re-saleable condition.
If not faulty, for hygiene reasons, some items such as pillows, bedding and underwear etc. cannot be returned unless it is faulty, you can find the full list of excluded products here.
Speak to our Customer Care team if you have any questions.
Our Experts Are Here to Help
If you have any questions about our products, please pick up the phone and speak to a member of our Customer Care team. Our team have over 10 years of customer service experience, helping you make the best decision when it comes to your health.
Call us on 01482 496 931. Our Customer Care line is open 8.00am - 4.00pm GMT, Monday to Friday.
If phone calls aren't for you, visit our contact us page to use our contact us form, email or live chat which is also available on our website 10.00am - 4.00pm GMT, Monday to Friday.
Have you already brought a product?
We're still here to help! Let us know how we can help and we will endeavour to answer any questions you may have.
We Are Environmentally Friendly
The cardboard boxes we use to deliver your goods are made of over 70% recycled materials, the rest is made from pure Kraft from managed sources. Please recycle our packaging to continue the cycle.