Q: I can't get the mA's past 6, 7 or 8
If you do not get an effective contact with the probe you will find that you cannot increase the mA's past level 6, 7 or 8. Initially we recommend you use the Kegel8 either lying down or sitting with your legs elevated. This will help you to get used to the kegel8 sensation but also to stop the probe being displaced. It is important that the probe maintains contact with the muscle to contract and exercise it properly. Conductivity is also improved by using the lubricant provided, it is water based, and body friendly and you'll get better results.
Q: How far do I put the probe in?
The vaginal probe needs to be inserted just 2 inches (5.5 cm) this is the optimum level to stimulate the pelvic floor muscle.
Q: I have and IUD or Mirena Coil - can I use the Kegel8?
Yes. The Mirena is plastic so not problems there. An IUD contains copper which is unaffected by the Kegel8 and STIM so no problems there either.
Q: Can I use I use my Kegel8 when I have my period?
There are no problems with this, however if you are at the peak of your period and flow is heavy you may prefer not to. Many users have reported it helps with menstrual cramps too. Here in the office we use tend to use it on lighter flow days. Rinse the probe in warm water and towel dry, the probe can be sterilized using a mild sterilizing solution if necessary, do not immerse the connectors at the ends of the leads in water, do not boil (it will cause the plastic to crack).
Q: Can I use it whilst pregnant?
Clinical guidelines advise against using any STIM machines vaginally during pregnancy.
Q: I aim to have my mA's at 40, but on some programmes it drops to 30 - why is that?
While the programme goes through its preset routine the pulse width and pulse length varies, when the pulse rate and length increase the mA's drop so that the intensity does not take you by surprise, the mA's can again be increased. So if you feel a decrease in intensity increase the mA's back up to a comfortable level.
Q: How soon after the birth of my baby can I start with my Kegel8?
Consult with your Midwife or Doctor. Generally women feel happy to start after a successful six week check-up.
Q: I have had pelvic surgery - how soon can I start using my Kegel8?
Consult with your Doctor or Consultant, every case is different, but the Kegel8 could help to speed recovery. Stress Incontinence, and prolapse is usually a sign of a weak pelvic floor, so if you have had an operation to help with either of these conditions you will still need to strengthen it. The Kegel8 is ideal, but check with your Doctor or physiotherapist.
Q: I find it painful inserting the probe?
Use the lubricant, this isn't supplied just to help make insertion easier, it also helps with the conductivity. The better conductivity is the more the muscle will be exercised and the more mA's you'll be able to achieve.
If you are menopausal you could be suffering from vaginal atrophy, this causes vaginal dryness, thinning of the vaginal membrane and great discomfort. If the lubricant does not help, your Doctor can prescribe a course of oestrogen cream, use this for the recommended time, and then re commence using the Kegel8. Remember the pelvic floor needs to be exercised, do not be put off by vaginal atrophy, there are easy solutions for all women to overcome this painful condition.
Q: Why are there two channels?
Channel A (left hand side) is generally used for a vaginal probe, Channel B on the right hand side is generally used for an anal probe. If you have suffered from an anal prolapse please telephone us and we can help you with a customised programme for your condition, a selection of anal probes are also available online at
Q: How do I clean my probe?
Simply rinse the insertable part under the tap, keeping the wires dry at all times. Do not boil the probe. It can be sterilized using a mild sterilizing solution. If you want to use the same probe vaginally to anally this is OK, but always thoroughly clean if you are using the probe anally, then using it vaginally as bacteria can transfer from the anus.
Q: Why can I only feel stimulation on one side?
You do not have proper connectivity with the probe you need to adjust your position, ensuring the probe touches both sides of the vagina/muscle wall. If your vagina has been stretched through childbirth and you are not feeling the probe on both sides, you need to sit with your legs tightly together, squeezing your pelvic floor as much as you can against the probe. Don’t forget the lubricant to add greater conductivity.
Q: How long will the battery last?
If you use the Kegel8 daily, it should last about 3 months. You can get replacements from us or at your local supermarket - please choose a quality 9v battery that will not leak.
You will know when your battery is low because a battery icon will flash on your Kegel8 screen.
Q: How long will my probe last?
With normal use your probe should last between 12 - 18 months. We recommend you replace it after this time to keep getting the maximum results from your Kegel8. We recommend you take care with the leads and wires of the probe don't bend them in two, or tie them up, this could cause wire damage and stop the probe working effectively. When inserting and removing the probe always hold the base of the probe, not the wires, especially when removing the probe. If you pull the wires instead of the probe base, you can damage the wires. We always offer a range of different probes for all uses, please check online or telephone us for more information.
Q: I can't find the answer to my question?
Give us a call, we have personal experience of the Kegel8 and if we can’t answer it, the medical manufactures will. |